Swift Communications Official Spam and Bulk E-mail Policy


Swift Communications does not tolerate or permit any form of illegal spam or mass unsolicited e-mail distribution. However, some costumers have legitimate e-mail lists, and distribution services. These services must adhere to the following rules:

  1. All customers must sign the Swiftco Bulk E-Mail Agreement before commencing operations on any e-mail lists or distribution services or face immediate suspension and possible account termination. To view this document, CLICK HERE.

  2. Any customer receiving an average of 10 spam complaints a day in any given week or 50 complaints in any given day may be subject to a fine of $300 USD and/or immediate account termination, without refund of current payments.

  3. All customers will be fined $1.00 USD for each unique spam complaint against them. These fines must be paid in full on a weekly basis; failure of payment could lead to account termination, without refund of current payments.

  4. All customers are required to fill out an official weekly form describing the details of all complaints received in that period. For each complaint the following information must be present on the form:
    a. E-mail address of the individual that filled the complaint (hence forth know as the 'victim')
    b. The name of the website the victim's e-mail address was obtained from.
    c. The victim's IP address
    d. The date of the complaint

  5. Any customer who fails to comply with all of these rules, or who submits fraudulent information in their weekly report is subject to further fines or termination of services at Swift Communications' discretion. If a customer's account is terminated because of a violation of these rules and that customer wishes to reactivate their account, they will be required to pay a one-time $500 USD reactivation service charge.